Delete your Surge Stones online account

In the app

It happens straight away. If your version of the app doesn't show this option yet, update the app or use email instead.

On a new device? If you signed in with Apple or email, sign in to the same account from Play Online first, then delete it as above.

If you've already deleted the app, or no longer have the device, email support@surgestones.com with the subject "Delete my account".

If you signed in with email, write from that address (or tell us the address). We'll confirm the request through it before deleting.
If you signed in with Apple, tell us the email address Apple shared with us, which may be a "Hide My Email" relay address. We'll confirm through it.
If you only played as a guest, there's no email on the account, so include as much as you can to help us find it:

We'll confirm by email once it's done, within 30 days. We may ask a follow-up question if we can't be sure which account is yours.

Your display name is removed and replaced with "Deleted player" everywhere it appears, including in past games and reports.
Your sign-in credentials: the secret token that connects your device to your player ID is destroyed, so the account can never be used or linked to you again.
Your email address and Apple identifier, if you signed in, are deleted, and your Sign in with Apple link to our app is revoked.
Your skill rating is deleted.
Games in progress end: games you're playing count as a resignation, and games waiting for an opponent are cancelled.
Finished game records are kept only in anonymised form, showing "Deleted player", so your past opponents' game history still works.

Deleting your account doesn't cancel a subscription. Subscriptions are managed by Apple: cancel in your App Store account settings.

Single player and Pass & Play data (your saved game, stats and settings) lives only on your device. We never receive it. Deleting the app removes it.